returns & refunds
effective july 20, 2026
return window
You may request a return within 30 days of the delivery date.
condition
Items must be unworn, unwashed, and in original condition with any tags attached. We can't accept items that have been worn, washed, altered, or that arrive back damaged due to use.
how to start a return
Email support@wisdomphile.com with your order number and the reason for the return. We'll reply with return instructions and the return address. Please don't send items back before contacting us — returns without prior authorization may not be processed.
return shipping
Defective, damaged, or wrong item: we cover return shipping and send a replacement or full refund. Change of mind or wrong size ordered: the customer is responsible for return shipping costs, and original shipping charges are non-refundable.
exchanges (sizing)
Need a different size? Email us within the 30-day window and we'll help you exchange for another size, subject to availability. If your size is sold out, we'll issue a refund instead.
refunds
Once we receive and inspect your return, we'll email you to confirm. Approved refunds are issued to your original payment method within 5–10 business days. Depending on your bank, it may take a few additional days to appear.
non-returnable items
Sale or clearance items marked "final sale" (if any) are not eligible for return or exchange.
damaged or wrong items
If your order arrives damaged or you received the wrong item, email us within 7 days of delivery with a photo and we'll make it right at no cost to you.
questions
Email support@wisdomphile.com — we're happy to help.